General Manager (Sky Bar) 10 views

Duties & Responsibilities
A small consortium of experienced regional hospitality investors launching a contemporary sky bar concept opening at a new prime rooftop location on Phnom Penh’s riverside. We are looking for a dynamic, entrepreneurial and positive minded candidate with strong leadership and communication skills to fulfill a General Manager position, facilitate a successful launch and establish the venue as the first choice sky bar location for Phnom Penh’s Khmer, expat and tourist market.

  • Hiring and training of staff to provide excellent service to customers.
  • Creating effective schedules and quickly resolving challenges to ensure that the bar is optimally staffed during peak operating hours.
  • Manage the business aspects of the bar, such as ensuring that we have necessary operating licences, negotiating supplier contracts, controlling inventory, ordering supplies, managing budgets and setting goals.
  • Conduct effective and impactful daily, weekly and monthly meetings with employee team members to drive optimal performance.
  • Ensuring licences are updated and compliant with current legislation.
  • Setting and enforcing quality and safety controls.
  • Ensure the highest standard of food & beverages are delivered to customers.
  • Maintain exceptional bar and kitchen hygiene standards with disciplined operational processes.
  • Ensure that all operating assets are proactively well-maintained and aesthetically pleasing.
  • Coordinate and schedule highly appealing customer entertainment and ensure optimal bar ambience.
  • Maintain close & effective control of cash handling, payment collection, inventory and expenditure.
  • Planning and implementing commercially lucrative promotional events.
  • Diffusing difficult/tense situations between customers to ensure the safety of employees and customers, and avoid legal issues.
  • Cultivating and maintaining an enjoyable and safe atmosphere for customers.
  • Build goodwill, loyalty and word of mouth endorsement from customers through the delivery of personable and positively differentiated customer experience.
  • Plan regular team building activities.
  • Build exceptional team work ethic, through consistent support, constructive feedback, acknowledgement of contribution, guidance and leadership for employees.
  • Communicate effectively, transparently and regularly to shareholders on performance, initiatives for business development and support requirements.

Qualification & Requirements

  • Cambodian nationality
  • High School Diploma
  • University education preferred but not essential Bar or restaurant management experience
  • Keen understanding of the service needs of the Khmer emerging middle-class, expatriate and higher-spending tourist customer markets.
  • Strong understanding of business management
  • Basic understanding of accounting principles
  • Excellent computer, problem solving and customer service skills
  • Exceptional communication, interpersonal skills and cultural awareness
  • Ability to diffuse difficult situations and resolve conflicts
  • Willingness to work during peak hours, including nights, weekends and holidays
  • Effectively delegate responsibilities and maximize resources Decisive
  • Passion for delivering exceptional hospitality personal professional development and self learning
  • Physically fit and able to work in a fast paced, demanding environment

More Information

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Company Information
  • Total Jobs 4 Jobs
  • Location Phnom Penh
  • Phone +85581955123
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