Operation Assistant (Chinese Speaking) 5 views

Duties & Responsibilities

  • Support walk-in customer with cash-in and cash-out, money exchange, any issue regarding money transfer.
  • Implement KYC process, support customers with creating fincy account.
  • Produce weekly report and monthly operational report for management.
  • Implement operation and settlement procedures
  • Resolve customer complaints via physically talk, via phone or other communication channel
  • Providing the walk-in customers regarding product guidance and features
  • Introduce the customer how to withdrawal and deposit.
  • Listening to customer complaints or concerns and working to resolve their issue.
  • Offering assistance to customers to ensure they find the right product/service.
  • Refer customers to senior staff when necessary.
  • Any tasks will be assigned by direct manager.

Qualification & Requirements

  • Bachelor degree in Business communication, business administration, accounting and finance or relevant field.
  • Good command in Chinese.
  • Relevant experience is preferable.
  • Good in problem solving and communication
  • Enthusiasm, reliability, proactive and reliable

*** How to Apply:
Interest candidate should submit application to GBCI Ventures Plc.
– Office at Nº B02-033, Street Koh Pich, Sangkat Tonle Bassac,Khan Chamkarmon, Phnom Penh 12301, Cambodia
or send a Resume and Cover Letter (soft copy only and no any attached certificate)

*** Notice: Only short-listed candidates will be contacted for the interview.

More Information

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Company Information
  • Total Jobs 4 Jobs
  • Location Phnom Penh
  • Phone 089 949 590 (Mobile)
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